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Working at RQ

Join Our Team of Everyday Champions 

At Racing Queensland (RQ), we don't just race; we raise the standards and exceed them, championing a sport that unites and excites. Here, we all are part of something bigger than ourselves, driven by a passion to not only support but also elevate our great state and its vibrant communities. 

As an Everyday Champion, you are the heartbeat of the racing industry. Whether you are at the track, in the office, or part of our community outreach, your role is pivotal in driving forward our mission to champion great racing and events which connect Queensland communities.  

Every task you undertake contributes to our collective success—supporting the industry, the people, and the animals we love. 

We acknowledge the importance of our people’s diverse experiences, talents, and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success, therefore applications are encouraged from people from all sectors of the community, including Aboriginal and Torres Strait Islander peoples.  

Learn more about RQ's Aboriginal and Torres Strait Islander Employment Strategy here.

OUR ROLES

RQ offers a range of roles for those interested in a career within the Racing industry in sports administration and technical subject matter racing-centric positions. The passion for our sport and the diversity of roles makes this one of the most diverse and exciting industries to be part of. 

Some of our departments are: 

  • Customer and Corporate Affairs - Corporate Affairs, Marketing, Customers (including ownership, fans and stakeholders), brand and communications (including content).  

  • Finance and Commercial - Finance, Payroll, Procurement, Wagering and Media, Business Analytics and Information Technology 

  • Legal Risk and Compliance - Legal and Regulatory Services, Workplace Health Safety and Wellness, Enterprise Risk Management and Board services 

  • Infrastructure - Infrastructure Strategy, Program Delivery, Master Planning, Development and Facilities Management 

  • People and Performance & RTO - Strategic and Operational Human Resources Management and our Registered Training Organisation (RTO)  

  • Club, Partnerships and Assets - Club Licensing and Compliance, Club Commercial Development, Asset Management, Program Management and Industry Performance.  

  • Veterinary Services & Animal Welfare – Queensland Off the Track Team (QOTT), Greyhound Welfare  

 

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OUR RECRUITMENT PROCESS

At RQ, we are committed to finding the best talent to join our team.  Our application process is designed to help us get to know each other as much as possible. Here’s what you can expect when you apply to work with us: 

Applications: Send us your application through the careers section of our website. Every applicant receives a response. 

Stage 1: We want to get to know you! You will first meet with our People and Performance Team, who will help you understand more about the role, RQ and our culture. We will explore your experiences, motivations and aspirations. 

Stage 2: Meet with one or more of our organisational Leaders. This is a great opportunity to discuss your experience, motivations, and aspirations in more detail, learn about the specific area of the organisational you’re interested in, discuss a specific role that is aligned to you, and ask any questions that you may have. 

Stage 3: Everyone is unique, and for some roles we use personality and cognitive ability assessments to help us get a more complete picture of who you are. We also conduct reference checks to learn more about you and ensure that you are the right fit for our team and that we are the right fit for you.  For some roles you many need to undergo other preemployment checks such as background and police checks. 

Stage 4: If everything goes well, we will extend an offer to you! We hope that you’ll accept and join our team of Everyday Champions!  Then, it’s time to begin onboarding and start your exciting new journey with us. 

Our application process is just the beginning of a rewarding career with us. We are committed to providing our employees with the support, resources, and opportunities they need to achieve their goals, make and impact and grow both personally and professionally. 

We can’t wait to get to know you better and see what amazing things we can accomplish together! 

 

OUR CULTURE

At RQ, our culture is fuelled by our mission to be the leading sporting industry in the Sunshine State, with a focus on championing outstanding racing and community-connecting events. We are grounded by five core pillars that guide our strategic plan and measure our progress. Our everyday actions and decisions are driven by these foundational truths, emphasising our commitment to the greater good of both the industry and the communities we serve. 

We thrive on challenges and embrace the dynamic pace of our environment, always ready to rise to the occasion with strength, determination, and resilience. At RQ, collaboration is the backbone of our success. We believe in creating win-win partnerships that bring together diverse skills and perspectives, transforming the industry for the better, together. 

 

OUR VALUES

Our values of Making a Difference, Achieving Excellence, Earning and Showing Respect, Doing What We Say and Valuing Team Above Self are more than just words, they are the standards we live by. We celebrate our 'everyday champions', whether on the track, behind the scenes or in the office, all united by a passion for our industry and the drive to make a real impact. 

RQ is a place where you can truly make a difference, where your work resonates with meaningful impact, and where you join a community of like-minded professionals who are all champions in their own right. Here, your contributions help shape the future of racing in Queensland, ensuring a legacy of success and community integration for years to come. 

 

EMPLOYEE BENEFITS

We think we offer a number of pretty cool benefits to our employees and strive to proactively create a healthy and safe workplace where people can thrive and achieve their best. 

 

MENTAL HEALTH AND WELLBEING

We understand that the mental health and wellbeing of our employees are influenced by various factors, and we are committed to fostering a work environment that promotes health and safety. Recognising the importance of mental wellness, we have partnered with Telus Health, a leader in health services, to ensure that our team has access to top-tier mental health resources and support. 

In addition to our partnership, we have established a robust Health, Wellbeing, and Education Calendar. This initiative offers ongoing activities and programs designed to enhance wellbeing and educate our team on maintaining mental fitness. 

Mental Health First Aid Officers 

To provide immediate and effective support within the workplace, we have trained and accredited four of our employees as Mental Health First Aid Officers. These officers are equipped with the necessary skills to assist colleagues experiencing mental health challenges. They are trained to recognise the signs and symptoms of mental health issues, provide initial help, and guide affected individuals to appropriate services. This training ensures that our team can respond effectively, supporting our commitment to creating a supportive and thriving workplace for all.

 

DIVERSITY AND INCLUSION

To demonstrate the organisation’s commitment to a diverse and inclusive workplace, RQ have membership with the Diversity Council Australia (DCA). View the certificate of DCA membership here

DCA is Australia’s only independent, not-for-profit peak body for workplace diversity and inclusion, providing their members, and all member employees, with free access to a unique knowledge bank of research, best practice and expertise across all the diversity dimensions. 

These include gender, culture and religion, generational and mature age, Aboriginal and Torres Strait Islander, LGBTIQ+, disability and accessibility, flexibility and work-life, as well as mental health. 

DCA Membership provides all our employees with access to inspiring events, valuable guidance by DCA's team of experts, workshops grounded in evidence-based research and cutting-edge Australian research and extensive members-only resources. 

Reconciliation Initiatives  

RQ has made a commitment to reconciliation initiatives to enhance relationships with Aboriginal and Torres Strait Islander stakeholder community  representatives. These initiatives focus on developing and strengthening relationships, engaging employees and stakeholders in reconciliation through the piloting of innovative strategies to empower Aboriginal and Torres Strait Islander peoples. 

RQ developed its first Reflect Reconciliation Action Plan and launched during NAIDOC week in November 2020. It features a painting commissioned by celebrated Aboriginal Artist, Charlie Chambers Junior.  The RAP painting is titled “The Gathering” and is all about people attending the racetrack from bush, country town and city communities to witness with friends and family, whether it is greyhounds, trots or thoroughbred racing.

View our Reconciliation Action Plan here.

It is with great pleasure that we introduce the RQ Aboriginal and Torres Strait Islander Employment Strategy (the ‘Strategy’). This is RQ’s first Strategy, and it forms part of RQ’s Reflect Reconciliation Action Plan (RAP), and is also a symbol of RQ’s building and strengthening connections between RQ and all Aboriginal and Torres Strait Islander communities in Queensland.

This strategy complements our efforts to transform the culture at RQ and build a robust talent pipeline that includes attracting Aboriginal and Torres Strait Islander people to our workplace and helping them develop their skills and capabilities to advance their careers. RQ aims to improve employment outcomes by increasing Aboriginal and Torres Strait Islander recruitment, retention, and development. This will support Racing Queensland's to create a culture that is diverse and inclusive, as a culturally safe employer of choice. Download a copy of the strategy here.

We recognise, respect and value First Nations people and cultures. We are progressing self-determination by recognising the rights and interests of First Nations people. We are investing in a culturally connected and agile organisation, with the skills and experience we need to support better outcomes for First Nations people. We are taking action in fundamental areas like employment and procurement, and by building strong and sustainable partnerships with First Nations organisations and communities. We are focused on working with First Nations people to improve service design and delivery, knowing that this will deliver better outcomes for all of Queensland. 

 

LEARNING AND DEVELOPMENT AT RQ

At RQ, we're committed to not just achieving excellence within the racing industry but also in fostering the growth and development of every member of our team. We understand that our success is built on the capabilities and growth of our people, which is why we offer robust Learning and Development (L&D) opportunities aligned with our strategic goals. 

Leadership Development and Partnership Model 

To support your journey as a leader, we offer a Leadership Development Training program designed to enhance your leadership skills through practical, impactful learning experiences. This program is complemented by a partnership model where a dedicated People & Performance partner works closely with you. This partnership is tailored to bolster your leadership capabilities, ensuring you are well-equipped to lead your team towards achieving our organisational goals. 

Career Development

We believe in providing our team with the tools they need to excel whether that be for professional external or internal training or through our Registered Training Organisation (RTO), we offer access to a range of free Certificate and Diploma level training courses. These courses cover various aspects of our industry and business operations, enabling you to gain accredited qualifications that enhance your professional growth.   

Internal Mobility

Our commitment to your career development is reflected in our strong support for internal transfers and promotions. At RQ, we strive to recognise and nurture internal talent, offering opportunities for advancement and new experiences within our diverse operations. 

Role Clarity and Organisational Goals 

We prioritise clear communication regarding the roles of our team members and how these roles contribute to our wider organisational goals. By understanding your role in our collective success, you can align your personal development and career trajectory with the strategic objectives of RQ. 

Our Commitment to You

Investing in our team's development is more than just a commitment, it's a core part of our culture at RQ. We are dedicated to ensuring that every team member feels valued, supported, and positioned to succeed. By joining us, you become part of a community that celebrates everyday champions, who are the heartbeat of our industry and the spirit of Queensland. 

Together, let's champion the future of racing, elevate our industry, and achieve our goals, all while you advance your career with RQ. 

 

REWARD AND RECOGNITION

RQ values employee contributions to the achievement of business goals and holds employees accountable for demonstrating workplace behaviours reflective of RQ’s values. RQ seeks to provide opportunities to recognise and reward employees for their contribution, commitment, values-alignment and service to RQ.  

RQ utilises an online employee experience platform, called Win-Win that offers a centralised, technological hub where employees can be rewarded and recognised for their contributions and celebrated for individual and team achievements.  

At Racing Queenaland, we’re striving to build winning partnerships and we can achieve this by adopting a ‘Win-Win’ approach to realising the best outcomes for employees, the organisation and the racing industry. RQ utilise and online ‘employee hub’ providing every employee with access to reward and recognition options, shopping discounts, health and wellbeing resources and employee surveys. 

 

CHANGING THE GAME

Our Changing the Change (CTG) team is comprised of a cross-departmental group of people formed to transform the culture grow employee engagement. Each person brings a different and unique perspective on the company and serves as a great advocate/ambassador who can represent different perspectives and buy-in from their respective department/s. 

Our CTG ambassadors are expected to role model our timeless values, and ensure all voices are heard and represented when developing and implementing new initiatives.   

Whether it is about improvements, communication, events, wellness, or day to day celebrations, the CTG team is dedicated to implementing initiatives that benefit all employees by improving the employee experience at RQ. 

 

DISCOVER WHY WE ARE AN EMPLOYER OF CHOICE

 

Racing Queensland (RQ) is proud to be recognised as an Employer of Choice at the 2023 Australian Business Awards. This accolade celebrates our commitment to innovation, employee engagement, and community partnerships, highlighting our advancements such as significantly increasing employee engagement, leading the way with a Reconciliation Action Plan, and championing inclusivity through initiatives like Pride in Sport.

Learn more about our achievements and what makes RQ a standout employer among Queensland’s top organisations. Explore our Employer of Choice recognition here.